Sales Talk - Understanding the Jargon Certification
Why you should study with us
Sales Talk - Understanding the Jargon Certification
Every industry has its own jargon, and sales is no exception.
To an outsider, or those new to working in sales, these terms are often confusing.
Furthermore, there are often unspoken rules – for example, rules governing when you should and should not use sales jargon – that can take a while to figure out.
In this course, you will learn not only what sales jargon means, but how sales people use it and when. You will learn how jargon is used to convey sales messages in everyday situations and what happens when it is used inappropriately.
You Will Learn:
- Why everyone who works in sales, or works alongside salespeople, should familiarise themselves with sales jargon
- How sales talk works and the different types of selling approaches in common use
- The purpose of sales jargon and how it can help a salesperson emphasize a message or build rapport with a customer
- Fifteen pieces of sales jargon that you need to learn
- When you should not use sales jargon and the seven words and phrases you should never use
Benefits of Taking This Course:
- If you are embarking on a career in sales, this course will help you by outlining what the most common pieces of jargon mean
- If you work with salespeople, this course will help you understand the terms they use
- This course will teach you how to use sales jargon in a way that does not alienate or confuse customers, thereby increasing your chance of making a sale
- If you have a general interest in marketing or sales, this course will provide you with an insight into the selling process
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Sales Talk - Understanding the Jargon Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.5 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I found the course very useful. I loved every minute of the course, the layout is clear and very easy to use. The take notes section is very useful, handy if your pen runs out of ink, which mine did.
The information was easy to read and follow. The pictures and videos was laid out very well, which are easy to follow. The PDF was great to follow and great to have for after the course to refresh your memory. Perfect for balloon modellers.
Thank you so much for the course. I have now added another certificate to my CV and customer like the idea of the certificate ? Thank you again.
Kirstie Hood
I was pleased to find the course I wanted at such a reasonable price. The system is really easy to use and the information given is clear and precise.
I like the fact you can print each module as I like to make hand written notes when studying. The course has provided me with a better understanding of the construction industry, even with all the reading it kept me interested throughout.
The customer service was prompt and very helpful, and I love that you can take your own time in completing the course.
I look forward to completing new courses in the future, Thank You!
Samantha Norman
This course has been such a great help in my new career path as a PA. When I was job hunting before, I was having no luck, however now I have interested daily for PA roles all because of my new qualification. Easy to use at my own pace. Thanks!
Natasha Brinn
I found this course very useful. It covers the all categories of cleaning and goes in to great detail without being overwhelming. Its a clean and easy to use step by step interface that glides you through the modules. If you want to take more time and revise in your own time without access to the internet, the PDF viewer and print functions are a great feature. This course has helped me gain the new knowledge of this industry and will be the first step towards a great career. There is certainly more than meets the eye when it comes to cleaning and I have an even bigger appreciation for an industry which is vital to millions and widely under appreciated. Thank you British Cleaning Certificate for the excellent service!
Mike Satchell
I had looked at a lot of different courses like this to help my CPD as an NQT. Not only was it super value for money, but really easy to use and work with.
Having the opportunity to print or PDF information means I can keep any work as evidence.
I have been very impressed with this course and will defiantly look to complete similar courses soon.
Kim Hudspith
It is easy to follow and understand, and gives you a full overview of the HR management.
You can download the training material if you prefer to take note directly on the paper version.
Filomena Cionti
Sales Talk - Understanding the Jargon Certification
Every industry has its own jargon, and sales is no exception.
To an outsider, or those new to working in sales, these terms are often confusing.
Furthermore, there are often unspoken rules – for example, rules governing when you should and should not use sales jargon – that can take a while to figure out.
In this course, you will learn not only what sales jargon means, but how sales people use it and when. You will learn how jargon is used to convey sales messages in everyday situations and what happens when it is used inappropriately.
You Will Learn:
- Why everyone who works in sales, or works alongside salespeople, should familiarise themselves with sales jargon
- How sales talk works and the different types of selling approaches in common use
- The purpose of sales jargon and how it can help a salesperson emphasize a message or build rapport with a customer
- Fifteen pieces of sales jargon that you need to learn
- When you should not use sales jargon and the seven words and phrases you should never use
Benefits of Taking This Course:
- If you are embarking on a career in sales, this course will help you by outlining what the most common pieces of jargon mean
- If you work with salespeople, this course will help you understand the terms they use
- This course will teach you how to use sales jargon in a way that does not alienate or confuse customers, thereby increasing your chance of making a sale
- If you have a general interest in marketing or sales, this course will provide you with an insight into the selling process
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Sales Talk - Understanding the Jargon Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.5 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
I found the course very useful. I loved every minute of the course, the layout is clear and very easy to use. The take notes section is very useful, handy if your pen runs out of ink, which mine did.
The information was easy to read and follow. The pictures and videos was laid out very well, which are easy to follow. The PDF was great to follow and great to have for after the course to refresh your memory. Perfect for balloon modellers.
Thank you so much for the course. I have now added another certificate to my CV and customer like the idea of the certificate ? Thank you again.
Kirstie Hood
I was pleased to find the course I wanted at such a reasonable price. The system is really easy to use and the information given is clear and precise.
I like the fact you can print each module as I like to make hand written notes when studying. The course has provided me with a better understanding of the construction industry, even with all the reading it kept me interested throughout.
The customer service was prompt and very helpful, and I love that you can take your own time in completing the course.
I look forward to completing new courses in the future, Thank You!
Samantha Norman
This course has been such a great help in my new career path as a PA. When I was job hunting before, I was having no luck, however now I have interested daily for PA roles all because of my new qualification. Easy to use at my own pace. Thanks!
Natasha Brinn
I found this course very useful. It covers the all categories of cleaning and goes in to great detail without being overwhelming. Its a clean and easy to use step by step interface that glides you through the modules. If you want to take more time and revise in your own time without access to the internet, the PDF viewer and print functions are a great feature. This course has helped me gain the new knowledge of this industry and will be the first step towards a great career. There is certainly more than meets the eye when it comes to cleaning and I have an even bigger appreciation for an industry which is vital to millions and widely under appreciated. Thank you British Cleaning Certificate for the excellent service!
Mike Satchell
I had looked at a lot of different courses like this to help my CPD as an NQT. Not only was it super value for money, but really easy to use and work with.
Having the opportunity to print or PDF information means I can keep any work as evidence.
I have been very impressed with this course and will defiantly look to complete similar courses soon.
Kim Hudspith
It is easy to follow and understand, and gives you a full overview of the HR management.
You can download the training material if you prefer to take note directly on the paper version.
Filomena Cionti
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It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke
Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa
Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
Fantastic course! Well-presented and challenging with frequent assessments. I feel a serious sense of accomplishment having not studied for over 30 years! Videos that accompany each module are carefully thought out and informative. Am so impressed with this course, have now signed up for 3 other courses and recommending New Skills Academy to everyone!
Marva Hudson
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
I found this course incredibly useful, as it provided me with practical knowledge which I can implement in my role as a Support Worker. The videos were clear and concise, and the downloadable worksheets reinforced what I had learned as I was able to put pen to paper. Overall, a fantastic course for a great price! I am looking forward to taking on my next one.
Teleisha Harley
Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
