Sales Talk - Understanding the Jargon Certification
Why you should study with us
Sales Talk - Understanding the Jargon Certification
Every industry has its own jargon, and sales is no exception.
To an outsider, or those new to working in sales, these terms are often confusing.
Furthermore, there are often unspoken rules – for example, rules governing when you should and should not use sales jargon – that can take a while to figure out.
In this course, you will learn not only what sales jargon means, but how sales people use it and when. You will learn how jargon is used to convey sales messages in everyday situations and what happens when it is used inappropriately.
You Will Learn:
- Why everyone who works in sales, or works alongside salespeople, should familiarise themselves with sales jargon
- How sales talk works and the different types of selling approaches in common use
- The purpose of sales jargon and how it can help a salesperson emphasize a message or build rapport with a customer
- Fifteen pieces of sales jargon that you need to learn
- When you should not use sales jargon and the seven words and phrases you should never use
Benefits of Taking This Course:
- If you are embarking on a career in sales, this course will help you by outlining what the most common pieces of jargon mean
- If you work with salespeople, this course will help you understand the terms they use
- This course will teach you how to use sales jargon in a way that does not alienate or confuse customers, thereby increasing your chance of making a sale
- If you have a general interest in marketing or sales, this course will provide you with an insight into the selling process
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Sales Talk - Understanding the Jargon Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.5 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This course is incredibly helpful and easy to understand to start off a career in event planning. The case studies give you an insight into the real world of this role and not just the "shiny exterior". I'm loving this course and cannot wait to use the knowledge that I have gained in the [hopefully not so distant] future!
Leanne Dormer
I’m a property investor and I have an interest in property generally. I wanted to do this course to broaden my knowledge of property but also make sure I understand my rights as a buyer of property. This is a nice introduction to the profession of Estate Agency but also negotiation and building networks. It includes material on both residential and commercial property, and also property maintenance. It touches upon the Estate Agents Act 1979 which is very important. My next step will be to review the act. It is a very broad course and is a good place to start.
Chris Pinnock
Absolutely amazing course.. I had so much fun learning with New Skills Academy. This course was so informative, set out really well and I learned so much. It was great that with two young children under 3, I still managed to learn and pass my course that I’m so happy about.
Also fantastic that for a small fee I am having my certificate sent out to me which is a great option for me. All that’s left for me to do now is practice practice and practice. New Skills Academy have given me the confidence to start my venture as a Face Painter. Thank you so much. Amy xx
Amy Hewson
Was really nice to be able to sit through an online course and fly through it.
This is because my learning styles are predominantly read/write and/or kinaesthetic so being in a classroom listening to teachers is often mind numbing and other students tend to hold me back. This course was great for allowing me to work through at my own pace.
It was also great value for money and although I didn't need to request for student support, all confirmation emails came through quickly and efficiently so I am overall pleased with the service.
Good job New Skills Academy, looking forward to learning with you more in the future.
Christian Roach
I love the course very straight forward. Would love to know if there are any more courses available like this for advancement. Everything is clearly explained and if you get in trouble there is a helpline you can call. There should be more courses like this available online to benefit those people that want to go to work in their chosen field but are unable to pay for a program at college or else where. Well done and thank you for allowing me to pursue my interest and hopefully a career at the end of my studying.
Jo Debbage-lodge
My dream has come true. Eventually I found this online course after searching for years in my area where none of the colleges provided it and it is necessary to get my dream job.
I got an incredible discount and what I like the best I got a lifetime access to the course, so there is no rush and I can revisit any time to revise as well.
Excellent support and immediate response to emails, I am very pleased. The course material is written in an easily understandable way, no hidden fees and mobile friendly so I can learn anywhere.
Zsuzsanna Horak
Sales Talk - Understanding the Jargon Certification
Every industry has its own jargon, and sales is no exception.
To an outsider, or those new to working in sales, these terms are often confusing.
Furthermore, there are often unspoken rules – for example, rules governing when you should and should not use sales jargon – that can take a while to figure out.
In this course, you will learn not only what sales jargon means, but how sales people use it and when. You will learn how jargon is used to convey sales messages in everyday situations and what happens when it is used inappropriately.
You Will Learn:
- Why everyone who works in sales, or works alongside salespeople, should familiarise themselves with sales jargon
- How sales talk works and the different types of selling approaches in common use
- The purpose of sales jargon and how it can help a salesperson emphasize a message or build rapport with a customer
- Fifteen pieces of sales jargon that you need to learn
- When you should not use sales jargon and the seven words and phrases you should never use
Benefits of Taking This Course:
- If you are embarking on a career in sales, this course will help you by outlining what the most common pieces of jargon mean
- If you work with salespeople, this course will help you understand the terms they use
- This course will teach you how to use sales jargon in a way that does not alienate or confuse customers, thereby increasing your chance of making a sale
- If you have a general interest in marketing or sales, this course will provide you with an insight into the selling process
This course includes
24/7 Student Support
End of course certification
Lifetime access to your course
Compatible with modern devices
ID: YDFT67YHJ
of achievement
This certificate is presented to
Your Name
For completing the
Sales Talk - Understanding the Jargon Certification
on 21st November 2026
Selena Hurford
Selena Hurford
Course Tutor
Daniel Morgan
Daniel Morgan
Head of Academy
Anyone who has an interest in learning more about this subject matter is encouraged to take the course. There are no entry requirements to take the course.
The course is broken down into 4 individual modules. Each module takes between 20 and 90 minutes on average to study. Although you are free to spend as much or as little time as you feel necessary on each module, simply log in and out of the course at your convenience.
You can study the course any time you like. Simply log in and out of the web based course as often as you require. The course is compatible with all computers, tablet devices and smart phones so you can even study while on the move!
Once you have completed all 4 modules there is a multiple choice test. The questions will be on a range of topics found within the 4 modules. The test, like the course, is online and can be taken a time and location of your choosing.
The pass mark for the test is 70%.
If you don’t pass the test first time you will get further opportunities to take the test again after extra study. There are no limits to the number of times you can take the test. All test retakes are included within the price of the course.
You can either use your Visa, MasterCard, American Express, Solo cards or PayPal account to pay for the online course. Our site uses the latest SSL encryption to ensure your safety. All payments are handled securely by PayPal.
You can begin the course immediately after your payment has been received. You will create your login details during the checkout process. We will also send you an email confirming your login details.
We estimate that the course will take about 0.5 hours to complete in total, plus an additional 30 minutes for the end of course test.
Once you have been awarded your certificate it is valid for life. The certificate does not expire or need renewing.
This course is incredibly helpful and easy to understand to start off a career in event planning. The case studies give you an insight into the real world of this role and not just the "shiny exterior". I'm loving this course and cannot wait to use the knowledge that I have gained in the [hopefully not so distant] future!
Leanne Dormer
I’m a property investor and I have an interest in property generally. I wanted to do this course to broaden my knowledge of property but also make sure I understand my rights as a buyer of property. This is a nice introduction to the profession of Estate Agency but also negotiation and building networks. It includes material on both residential and commercial property, and also property maintenance. It touches upon the Estate Agents Act 1979 which is very important. My next step will be to review the act. It is a very broad course and is a good place to start.
Chris Pinnock
Absolutely amazing course.. I had so much fun learning with New Skills Academy. This course was so informative, set out really well and I learned so much. It was great that with two young children under 3, I still managed to learn and pass my course that I’m so happy about.
Also fantastic that for a small fee I am having my certificate sent out to me which is a great option for me. All that’s left for me to do now is practice practice and practice. New Skills Academy have given me the confidence to start my venture as a Face Painter. Thank you so much. Amy xx
Amy Hewson
Was really nice to be able to sit through an online course and fly through it.
This is because my learning styles are predominantly read/write and/or kinaesthetic so being in a classroom listening to teachers is often mind numbing and other students tend to hold me back. This course was great for allowing me to work through at my own pace.
It was also great value for money and although I didn't need to request for student support, all confirmation emails came through quickly and efficiently so I am overall pleased with the service.
Good job New Skills Academy, looking forward to learning with you more in the future.
Christian Roach
I love the course very straight forward. Would love to know if there are any more courses available like this for advancement. Everything is clearly explained and if you get in trouble there is a helpline you can call. There should be more courses like this available online to benefit those people that want to go to work in their chosen field but are unable to pay for a program at college or else where. Well done and thank you for allowing me to pursue my interest and hopefully a career at the end of my studying.
Jo Debbage-lodge
My dream has come true. Eventually I found this online course after searching for years in my area where none of the colleges provided it and it is necessary to get my dream job.
I got an incredible discount and what I like the best I got a lifetime access to the course, so there is no rush and I can revisit any time to revise as well.
Excellent support and immediate response to emails, I am very pleased. The course material is written in an easily understandable way, no hidden fees and mobile friendly so I can learn anywhere.
Zsuzsanna Horak
Why you should study with us
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Lovely course for people who want to know the basics and of sign language. It's has helped me to get more of an understanding and will greatly benefit me in my workplace. So easy to pick up and the videos were easy to understand. Would definitely recommend to anyone.
Chloe Hambly
I am a doctor. This course is well organized, covering all areas of CBT. The videos and practical tips are very helpful. All the modules are arranged with good explanations and examples. Also each module consists of quick test and assignment which enables you to gain knowledge. Finally I would like to thank the New Skills Academy team.
Dr. M. Arshad
Wow what an incredible insight for the start of anyone's journey in property. This course gives you so much information and there are tests and questions on each of the modules. The course is very easy to follow and well laid out. You can actually make notes on the pages of each module using the notes tab! I am very excited to say that I passed and I only spent one week on this course. I will print all the PDF information and keep it in a file with my certificate. I feel very confident for my future plans now I have completed this course.
Nichola Anderson
Yet another well laid out course. This is my 3rd course so far with New Skills Academy.
More than likely will be back for another one soon. This course was enjoyable to do, and I learnt a lot and passed first try. My certificate will be up on the wall soon.
Rob Coops
Excellent course, well explained and easy to understand. The course can be done at my own pace and is available on various devices. The layout of the course was excellent and the notes options is very good. The content is perfect and well structured, making it easy to understand and follow. I will definitely be taking more courses in the future.
Luis Costa
Omg im so excited, over joyed and all the good stuff that comes to mind! Wonderful experience doing lessons with New Skills Academy. I look foward to doing more courses with them. I hope this will encourage others to come on board and refresh your minds or to learn something new, it's a win win situation. I want to thank New Skills Academy so much for making this as simple as possible for me.
Shari Anderson
This course is a great way to brush up on my rusty excel skills, I recommend this course to anyone looking for something to do during lockdown, it's easy to use and talks you through each stage step by step. It has given me the confidence I need to further my career.
Georgia Darke
It was an eye opening course that was flexible and easy to access. I was able to complete it from the comfort of my own home whilst also having the tasks to complete which enabled me to check my knowledge. I know feel much more confident in my field of work and really enjoyed doing it.
Ellie Clarke
